Support
| General & care questions | help@agavelongevity.com |
| Billing & cancellations | help@agavelongevity.com (72 hours before billing date for cancellations) |
| Refund policy | Refund & Cancellation Policy |
Ready to start instead?
The fastest path is the online visit — about 5 minutes, reviewed by a licensed provider, and you won't be charged for medication if you don't qualify.
Frequently asked questions
How do I cancel my subscription?
Email help@agavelongevity.com at least 72 hours before your next billing date. Details are in our Refund & Cancellation Policy.
How do I reach my provider?
Message your care team through the patient portal you set up during intake — clinical questions go straight to the licensed team managing your plan.
Where is my order?
Shipping updates come by email once your prescription is approved and fulfilled. If something looks stuck, email us and we'll chase it.
Ready to start?
Complete your online visit in about 5 minutes. You won't be charged if you don't qualify.
Email help@agavelongevity.com →Content last reviewed August 2026. This page is for education and does not replace medical advice — your Agave provider will review whether treatment is right for you.